myCompare has created this privacy statement in order to demonstrate our firm commitment to privacy. In this policy we explain how we handle information about you that we gather store and use. In this policy, “Personal Information” means the same as it does in the Privacy Act 1993 (which is: information about an identifiable individual).
Use of your information
When you book a plan purchase or service switch on this website we will ask you for information in order to make the necessary arrangements in order for you to receive the service you requested. We keep this information for our records and only pass it onto the necessary parties that deal directly with your new plan or service. Please not that all listed providers have their own privacy policies on their websites and you should read those.
Retaining your information
We do collect non-personal analytical data via hit counters, Google Analytics and Hotjar. We may use this non-personal information for our own purposes or we may supply it to third party clients as part of a analytics and data service. Also please note if you correspond with us via email or via the contact us form located on this site, we will retain your correspondence and the information it provides about you for our records. We also retain email addresses submitted in our referral form and may contact you with more broadband deals to help you find the best deal. We also may contact you with money saving deals on some of our other price comparison services such as flights and energy.
Advertising and third party links
Products and services advertised on myCompare are not endorsed by myCompare. Some myCompare advertisers may request information directly from you, or link to sites that do so. myCompare has no control over its advertisers’ privacy policies, and you should review such policies prior to submitting any information to them. myCompare contains non-advertising links to a variety of third party sites to enhance the visitor experience. myCompare has no control of either the content or privacy policies of such sites, nor should such links be considered an endorsement of these sites except where otherwise noted.
Website Browsing and Cookies
A cookie is a very small text file placed on your computer. Cookies help us to understand browsing habits on this Website and understand the number of visitors to this Website and the pages visited. Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. By using this Service, you consent to us using cookies.
Google Analytics
myCompare uses Google Analytics to better understand the behavior of visitors to our website, and to improve our website. For example, it helps us to identify how many users visit a particular page, and how many take a further step, such as reading more. For more information, view Google Analytics’ information on safeguarding your data.
Hotjar
myCompare uses an analytics service that helps us understand and better serve our visitors. Hotjar provides us with information based on information such as screen recordings, heat maps and other analytics. Please visit hotjar.com for more info.
Changes to This Policy
We may revise this Privacy Policy from time to time.
If you have any questions regarding our privacy policy please contact us